Shipping policy

Shipping Policy

At G and R Gifts, we carefully prepare every order for shipment and work to make your shopping experience as smooth as possible.

Order Processing

Orders are typically processed within 2–5 business days after payment has been successfully received. Processing times may vary for personalized, custom-made, or made-to-order products.

Orders placed on weekends or holidays will begin processing on the next business day.

Shipping

Once your order has been processed, it will be shipped to the address provided at checkout. Available shipping options and estimated delivery times will be displayed during checkout based on your location and selected shipping method.

Please note that delivery times are estimates and may be affected by carrier delays, weather, holidays, incorrect addresses, or circumstances outside our control.

Order Tracking

When tracking information is available, you will receive a shipping confirmation with your tracking details. Please allow some time for the carrier's tracking system to update after your order has shipped.

Shipping Address

Please make sure your shipping address is correct before completing your order. G and R Gifts is not responsible for delays or additional costs resulting from an incorrect or incomplete shipping address.

If you realize that you entered an incorrect address, please contact us as soon as possible. We will do our best to assist before the order is shipped.

Lost, Delayed, or Damaged Packages

If your package appears to be delayed, lost, or damaged during transit, please contact us so we can help you determine the appropriate next steps.

Once an order has been handed over to the shipping carrier, delivery is subject to the carrier's handling and delivery procedures.

International Orders

For international shipments, customers may be responsible for applicable customs duties, taxes, import fees, or other charges imposed by the destination country. These charges are not controlled by G and R Gifts and may vary depending on the destination.

Questions About Your Order

If you have questions about your order or shipping, please contact us through the contact information provided on our website. We're happy to help.

G and R Gifts reserves the right to update this shipping policy when necessary.